Delivery & Shipping

How long will it take for my order to arrive?
We know you can’t wait to receive your purchase! Delivery times vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking information once your order has been dispatched.

How much does shipping cost?
Shipping costs are calculated based on the weight of your order and your delivery address. The final shipping cost will be displayed before you complete your purchase.

Do you ship internationally?
We currently ship to select international destinations. Please check our website for the most up-to-date list of countries we deliver to.

How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel online.

What if I am not home when my order is delivered?
If you are not available to receive the delivery, the courier will usually leave a card with instructions on how to collect your parcel or schedule a redelivery.

Will I need to sign for my delivery?
For security purposes, most orders require a signature upon delivery. You can authorize a leave-at-door delivery if you prefer during the checkout process.

What happens if my order is lost or damaged in transit?
Please contact us immediately if your order has not arrived within the expected timeframe or if it arrives damaged. We will investigate the issue with the courier and work to resolve it for you promptly.

Can I change my delivery address after I have placed an order?
We can only change the delivery address if the order has not yet been processed and shipped. Please contact us as soon as possible if you need to make a change.

Are there any items that cannot be shipped?
Most of our products are available for shipping. Any specific restrictions will be noted on the product page.

For more detailed information, please visit our website at thejewelryhistory.com.